Gateway to Support
Need High Speed provides several on-line resources for your general technical support needs. These on-line resources are intended to assist you in non-outage situations. If your service is down, please call the Technical Support Line:
For general technical requests and resources follow the links provided below:
FAQ (Frequently Asked Questions) | Answers the most common questions about your NHS service.
Network Status | Shows known issues with the network and scheduled outages.
My IP | Click this link to show your
current IP address. Tech support may ask you to use this link for
To report a problem with your service please login to the trouble ticket system, or e-mail email@example.com, You will automatically be assigned a trouble ticket number. If your e-mail isn't working, please use the My Trouble Tickets link above.
My Support | Customized support pages for business and residential customers with extended support contacts (password required.)